Shipping Policy
Shipping:
- It may take 6-12 hours to process your order. Once your order has been processed, you will receive an email confirming that your order has been shipped.
- Shipping Fees and Timing: Free shipping on orders $99+ in the United States. We strive to deliver your order within 3-7 business days in the United States.
- To track your order, please visit your JOLUX account or the shipping confirmation email.
Return value:
- 100% Money Back Guarantee, our return policy is 30 days. Purchases made online can be returned online or in stores for free.
- Or to register a return online, Contact the client service. Register your returns online by connecting to your JOLUX account.
- Items purchased with PayPal can be returned online or exchanged at a self-supporting store
- Prepare the package: Put the item in the original package and place it with the original receipt.
- Delivery of packages to USPS: Unload your packages at the USPS store or collection point.