Shipping Policy

 

Shipping:

  • It may take 6-12 hours to process your order. Once your order has been processed, you will receive an email confirming that your order has been shipped.
  • Shipping Fees and Timing: Free shipping on orders $99+ in the United States. We strive to deliver your order within 3-7 business days in the United States.
  • To track your order, please visit your JOLUX account or the shipping confirmation email.

Return value:

  • 100% Money Back Guarantee, our return policy is 30 days. Purchases made online can be returned online or in stores for free.
  • Or to register a return online, Contact the client service. Register your returns online by connecting to your JOLUX account.
  • Items purchased with PayPal can be returned online or exchanged at a self-supporting store
  • Prepare the package: Put the item in the original package and place it with the original receipt.
  • Delivery of packages to USPS: Unload your packages at the USPS store or collection point.