Q & A

Yes, the easy installation process allows for DIY installation without the need for a professional.

Absolutely! Jolux LED Can Lights are ideal for commercial use. One of the key advantages for businesses is the ease of installation, which significantly reduces labor costs, especially in large-scale installations like hotels and office buildings. Additionally, their long lifespan and energy efficiency help minimize maintenance expenses over time. For commercial spaces that require extensive lighting, these lights are a cost-effective solution, offering both
quick installation and reduced long-term upkeep.

Current version of Jolux Can lights is designed primarily for retrofit use in existing Can. However, we will soon be launching a versatile product that can be used for both renovations and new construction projects. Stay tuned! We invite you to subscribe to our updates so you can be the first to know when this exciting new product becomes available.

Yes, our product should fit. The cone part of our bulb has a diameter of 4.45 inches, which means it will fit comfortably into a can light with a 4.75-inch inner diameter. Additionally, our product is designed with adjustable height, featuring three telescoping rods, making it a versatile option for deeper or older can lights. Many customers have found it to be an excellent solution for retrofitting older can lights.

You’ll be pleasantly surprised! Thanks to our cleverly designed product, you won’t need any special tools or professional help for installation. Everything you need is screw in like a bulb. the process is quick, easy, and completely DIY-friendly.

Jolux offers a warranty on all its products. Please refer to the product details or contact us for more information.

Yes, as long as the area is covered and protected from direct water exposure.

Jolux lights are designed with excellent temperature management to ensure reliability and longevity. Additionally, since LED lights are inherently energy-efficient, they produce very little heat. Our products, with a power rating of under 15W, generate minimal heat and have minimal impact on the surrounding environment.

Yes, they are made from RoHS and REACH compliant materials, ensuring they are safe and environmentally friendly.

Absolutely! Jolux lights come with an adjustable design, featuring telescoping rods that allow you to easily modify the height to fit a variety of recessed cans. Whether you have shallow or deep can lights, you can adjust the height to ensure a perfect fit. It’s as easy as turning a dial!

Jolux lights are designed equivalent to a traditional 60W bulb in brightness. In fact, because the light source sits closer to the ceiling rather than being recessed like a typical bulb, it actually produces more effective light output, spreading brightness more efficiently across the room compared to traditional bulbs.

Yes, the smooth design of Jolux LED Can Lights makes them easy to wipe clean.

Our products are designed to fit most can lights that have a fixed socket. Unfortunately, for can lights with floating or non-fixed sockets, our current products may not be suitable. However, our R&D team is actively working on developing a new solution for this type of setup. If you would like to be notified when this product becomes available, please leave your contact information, and we will reach out to you as soon as it is launched.

For can lights with floating or unfix sockets, we also offer a non-adjustable height version that is suitable for these types of installations. You can find more details and purchase it through this link:
[https://www.amazon.com/dp/B0CL9H628Q?ref=myi_title_dp].

Yes, these lights are fully dimmable with most standard dimmers, providing smooth dimming from 10% to 100%.

Unfortunately, our current products are specifically designed for standard recessed can lights and are not compatible with vaulted ceilings.

Our current products can only be used with drop ceilings that have recessed can installed.

Jolux products are designed to fit standard 4-inch and 5/6-inch can lights. However, we do offer an oversized trim that can be used to cover larger can lights, such as a 7/8” can light. For more details and to purchase the oversized trim, please visit the following link: [amazon.com/dp/B0C5X7Z9VC].

Like most 5CCT products on the market, the color temperature cannot be adjusted after installation—you'll need to remove the light, adjust the setting, and reinstall it. But here’s the best part: with our product, installation is a breeze! Changing the color temperature is as simple as removing a lightbulb, adjusting the setting, and popping it back in. You’ll be amazed at how easy it is!

Yes, Jolux LED Can Lights are rated for damp locations, ideal for bathrooms, kitchens, and other
moisture-prone areas.

Occasionally, you will receive missing light in box during shipping. If this occurs, please contact our customer service team. If you do not need the missing lights, we will issue a refund. If you still need them, please provide your mailing address and contact detail, and we will promptly send the replacements. There is no need to return the whole package.

If you've ordered the wrong size, please contact our customer service team as soon as possible. We can assist you with the return or exchange process to ensure you get the correct size for your needs. If you still need help determining the correct size, our team can provide guidance based on your specific requirements.

If the light doesn’t sit flush with the ceiling, try adjusting the stem length. You can do this by slightly unscrewing the light, shortening the stem, and then pushing the light back up to fit tightly against the ceiling. We have an installation video that demonstrates this process, which you can watch here: [video link]. If you find that this still doesn’t work, it’s possible that the can light’s socket is loose or not securely fixed. In such cases, our light may not be compatible with your fixture. If possible please trying to secure the socket.

Our products are designed to fit most can lights that have a fixed socket. Unfortunately, for can lights with floating or non-fixed sockets, our current products may not be suitable. However, our R&D team is actively working on developing a new solution for this type of setup. If you would like to be notified when this product becomes available, please leave your contact information, and we will reach out to you as soon as it is launched.

You can push the light upwards to shorten the extendable sleeve. If this doesn’t work, try slightly unscrewing the light, shortening the stem, and then pushing the light back up to fit tightly against the ceiling. We have an installation video that demonstrates this process, which you can watch here: [video link]. If you find that this still doesn’t work, it’s possible that the can light’s socket is a little bit loose or not securely fixed. In such cases, our light may not be compatible with your fixture. If possible please trying to secure the socket.

Jolux product features an adjustable height design with three telescoping rods up to 8.27", making it compatible with most can lights. Many customers have found that it works exceptionally well with old type deep canisters. However, if it still doesn't fit your setup, we also offer an extension socket for such cases. You can purchase the extension socket through this link: [amazon.com/dp/B0B6FDWSSP?ref=emc_s_m_5_i_atc].

Jolux lights are designed to fit standard sizes. If you encounter any issues with fitting, please contact us with the details of your existing recessed can. Our customer service team will provide you with a tailored solution based on your specific situation. We offer a range of accessories and compatible products designed to accommodate various installation scenarios, ensuring that you find the perfect fit for your needs.

While we provide detailed instruction manuals, electronic versions of the guides, and installation videos, we understand that issues can still arise. If you encounter any difficulties during installation, we encourage you to contact our customer service team at info@jolux-light.com. Our team is here to assist you with any concerns or questions you may have, ensuring that your installation process is as smooth as possible.

If you have a dimmer, you can adjust the brightness to a more comfortable level. If the lights are still too bright, please contact us, and we’ll be happy to recommend products that better suit your needs.

If you receive not functional light, please double check with moving the light  to another socket to check if the issue is still exist. If the light still doesn’t work, please contact our customer service team immediately. We will guide you through any further troubleshooting steps or arrange for a replacement if necessary. In most cases, there is no need to return the defective product. If you prefer a refund instead of a replacement, we will process that promptly. Please provide your mailing address and contact if a replacement is required. We are committed to ensuring your satisfaction and will handle the issue as quickly as possible.

To claim a warranty, please contact us with your order details. Our customer service team will assist you in arranging a replacement or refund under the terms of the warranty. We are committed to ensuring your satisfaction and will process your warranty claim as quickly as possible.