Warranty & Support
Limited Warranty
At Jolux Lighting, we stand behind the quality of our products.
All Jolux LED lighting products are backed by a 2-Year Limited Warranty from the original date of purchase.
This warranty covers:
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Manufacturing defects in materials or workmanship.
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LED modules, drivers, and electrical components under normal residential or commercial use.
This warranty does not cover:
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Damage caused by misuse, improper installation, or modification.
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Damage from acts of nature, accidents, or power surges.
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Normal wear and tear, discoloration, or cosmetic changes that do not affect performance.
If a product is determined to be defective, Jolux will, at its discretion, repair, replace, or issue credit for the product.
How to Submit a Warranty Claim
Please contact our support team with the following details:
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Proof of purchase (order number or receipt).
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Product model number.
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Description of the issue and photos, if applicable.
📩 Email: info@jolux-light.com
🕒 Response time: within 2 business days
If the product needs to be returned, our team will provide an RMA (Return Merchandise Authorization) number and shipping instructions.
Technical Support
Need help with installation, compatibility, or troubleshooting?
Our lighting specialists are here to help.
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Installation Guides: available on each product page.
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Email Support: info@jolux-light.com
Customer Satisfaction Guarantee
Your satisfaction is our priority.
If you experience any issues or are not fully satisfied with your purchase, please reach out — we’ll work with you to make it right.
Contact Us
Jolux Lighting Customer Care
📧 info@jolux-light.com